ONLINE RETURNS MUST ADHERE TO THE BELOW GUIDELINES:

If your shipment is deemed undeliverable and returned back to us by the carrier (return to sender), our team will contact you via email once it arrives back at our warehouse. You’ll then have the option to either reship your order (reshipment fees may apply) or receive a refund (minus a small restocking fee). If we don’t receive a response within 14 days of our initial email, a refund will be issued automatically, minus the restocking fee.

  • Eligible returns must be initiated within 14 DAYS of the shipment’s delivery date.
  • Eligible items purchased online must be returned via the online return portal. Online orders cannot be returned in-store.
  • Discounted items are final sale and are not eligible for returns or exchanges.
  • Merchandise must be in unused condition with all labels attached to the product and original packaging intact.
  • Returning multiple items or orders may result in additional return processing time as we verify each return item.
  • Customer is responsible for return shipping costs + fees.
  • Please note that all shipping costs are non-refundable.